Terms and Condition

Welcome to Diara, a 925 sterling silver jewellery brand by Kohinoor Jewellers. By accessing or using our website (www.diara925.com), you agree to be bound by these Terms & Conditions. This agreement applies to all visitors, users, and customers engaging with our website and services. You must be at least 18 years old to make a purchase, or using the site under parental or guardian supervision.

All product details, pricing, and availability on our website are presented as accurately as possible, though slight variations may occur due to the handcrafted nature of our jewellery. Prices are subject to change without notice, but confirmed orders will not be affected. Once an order is placed, you agree that all the information provided is accurate and payment is made through secure, authorized channels. We reserve the right to refuse or cancel orders for reasons such as stock unavailability, pricing errors, or suspected fraudulent activity.

Shipping is available across India and selected international locations. We aim to dispatch all orders within 1–3 business days, with delivery typically taking 3–7 business days within India. However, delivery timelines are estimated and may vary due to courier delays or external factors. Customers are responsible for providing accurate shipping information.

We accept  exchanges within 7 days of delivery, provided items are unused, undamaged, and in their original packaging. Customised or engraved items are not eligible for exchange. For a detailed breakdown, refer to our Return & Exchange Policy.

All content on our website — including text, product photos, brand elements, and designs — is the intellectual property of Diara and Kohinoor Jewellers. Any unauthorized use or reproduction is strictly prohibited.

Diara is not liable for any direct or indirect damages arising from the use of our products or website, including delays in delivery or third-party service failures. We also reserve the right to suspend or terminate accounts for misuse of the website, unlawful activity, or violation of these terms.

These Terms & Conditions are governed by the laws of India. Any legal disputes will be subject to the jurisdiction of the courts located in Udaipur, India. We may update this policy from time to time, and by continuing to use the site, you accept any revised terms.

For questions or concerns regarding these terms, you can contact us at:
Diara – A Kohinoor Jewellers Brand
📍 108, Bhamasha Margh Near Ostwal Bhawan, Udaipur (RAJ.)
📧 diarabykohinoor@gmail.com
📞 +91 95499 73626